Practical information

You can call us from Monday to Friday from 8h30-12h to schedule an appointment on the number 022304556. You can also book your appointment online

If the consultation is meant for more than one patient or if you think you will need more time (insurances questionnaire, minor surgery, psychological consultation…), please tell the secretary. He will determine if a double appointment is necessary.

Please arrive on time. We try not to make you wait. Unfortunately we cannot foresee when emergencies may occur and would ask you to bear with us under these circumstances.

If you need to cancel or reschedule, provide at least 1 hour notice. Otherwise the consultation will be charged. Please call us to cancel (no emails, no voicemail messages).

Appointments scheduled between 8.30 and 9.30 need to be cancelled 24 hours beforehand. Monday morning appointments between 8.30 and 9.30 need to be cancelled 72 hours beforehand. Otherwise the consultation will be charged.

Please bring your ID-card or passport.

The practice is not conventioned. A consultation costs 40€. Dr. Ackermans and dr. Bergiers prefer payments by bancontact.

House visits

Try to come to the surgery. Your doctor can help you better than at home.

House visits are only meant for patients who cannot leave the house: the elderly, people who are very ill, people who cannot use any form of transportation.

You can contact SOS Médecins on 02 513 02 02 if you need a house visit.


For advice or results please call between 13h30 and 14h30 on Monday, Tuesday or Friday.