Covid-19

Dear patients, All the information about covid testing and how to book your appointment can be found on the following website: https://brussels.testcovid.be/en/#who You don’t need a code from us. You can book the appointment yourself. We are still organizing our consultation in a way to keep everyone safe. We separate covid from non-covid consultations. We also have to take your vaccination status into account to protect our most vulnerable patients. Like every year the typical…

E-mails

Dear patients, We kindly remind you that we don’t reply on e-mails. You can call us between 13.30 and 14.30 on Monday, Tuesday or Friday for any medical questions. For appointments you can call between 8.30 and 12. Thank you for your patience and understanding.

Administrative questions

Dear patients, we are getting a lot of questions to write certificates, to help with the vaccination passport, to register vaccines given abroad. We are able to help you with this, but this can only be done during a consultation. Thank you for your understanding.

European vaccination passport

How to get your European vaccination passport when you don’t have an ID card with a chip or the itsme app 1. Create an account on helena.care. Ask your doctor for the activation code2. Go to https://www.masante.belgique.be/#/3. “Se connecter” in the right corner4. Choose “identification avec Helena”5. Use your telephone number and the pincode you chose when you created your helena account to login6. Click on “Certificat Numérique Européen COVID”7. Choose the option that fits…